Shipping & Delivery Policy – Tradematrix
Thank you for choosing Tradematrix for your digital product needs. This Shipping & Delivery Policy explains how digital products are delivered after purchase.
1. Delivery Method
- After successful payment, your digital product will be delivered electronically to the email address provided during checkout.
- You may also access purchased products through your account dashboard (if applicable) under the “My Downloads” section.
2. Delivery Timeframe
- Most digital products are delivered instantly after successful payment.
- In rare cases requiring verification, delivery may be delayed. If so, we will notify you via email or contact details provided during checkout.
3. Download Access
- Once downloaded, it is your responsibility to safely store and back up the purchased product.
- We generally do not restrict download access, but we strongly recommend keeping a backup copy for future use.
4. Technical Support
We strive to ensure smooth access and functionality of all digital products. If you face any technical issues or need assistance, our support team is available to help promptly.
5. Customer Responsibility
- Please provide accurate contact information during checkout to avoid delivery issues.
- Customers are responsible for having the required device, software, or internet access necessary to use purchased digital products.
6. Delivery Confirmation
- Once your order is successfully delivered, you may receive a confirmation email with purchase details and download instructions.
- If you do not receive the email, please check your Spam/Junk folder or contact support.
By purchasing products from Tradematrix, you confirm that you have read, understood, and agreed to this Shipping & Delivery Policy.
Contact Us
For any questions or support:
📩 Email: tradematrix.store@gmail.com
📞 Phone/WhatsApp: 8100373309